FAQ

Frequently Asked Questions (FAQ)

1. Where is Meetion Australia based?

Meetion Australia is proudly based in Australia. We offer local customer service and fast shipping Australia-wide for all Meetion gaming products.

2. Do you ship Australia-wide?

Yes! We ship to all states and territories across Australia. Orders are typically processed within 1–2 business days.

3. How long does delivery take?

Standard delivery takes 2–7 business days depending on your location. Express shipping options may also be available at checkout.

4. Are Meetion products under warranty?

Yes, all Meetion products come with a 12-month warranty covering manufacturing defects. If you experience any issues, please contact our support team for a replacement or repair.

5. Are your products compatible with my PC or laptop?

Absolutely. Most Meetion gaming peripherals (keyboards, mice, headsets, etc.) are plug-and-play and compatible with Windows PCs, laptops, and in many cases, gaming consoles. Always check the product specs for specific compatibility.

6. Do I need software to use RGB or 7.1 surround sound features?

No software is required for basic functions. Most of our products, like RGB lighting or 7.1 headsets, feature built-in controls or USB plug-and-play setup.

7. Do you offer bulk or wholesale pricing?

Yes, we support bulk orders for gaming lounges, schools, teams, or resellers. Please contact us directly for wholesale pricing and partnership opportunities.

8. How can I contact Meetion Australia?

You can reach us via:

Email: support@meetion.net.au

Or use our Contact Form on the website — we usually respond within 24 hours.

9. What payment methods do you accept?

We accept major payment methods including:

Visa / MasterCard

PayPal

Other secure payment gateways offered at checkout

10. What if I receive a faulty or incorrect item?

We’re here to help! Please notify us within 7 days of receiving your order, and we’ll arrange a replacement, return, or refund as needed.